Shipping and Delivery Policy
Last Updated: May 23, 2024
At Jara Deal, we strive to provide fast, reliable, and cost-effective shipping options to ensure your shopping experience is seamless and enjoyable. This Shipping and Delivery Policy outlines our shipping methods, costs, delivery times, and other important details regarding the shipment of your orders.
1. Shipping Methods and Costs
We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the weight, dimensions, and destination of your order. Available shipping methods include:
– Standard Shipping: Delivery within 5-7 business days.
– Expedited Shipping: Delivery within 2-3 business days.
– Express Shipping: Delivery within 1-2 business days.
Shipping costs are displayed at checkout and are subject to change based on current rates and promotions.
2. Processing Time
Orders are processed within 1-2 business days (Monday through Friday, excluding holidays). Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information.
3. Delivery Times
Delivery times vary based on the shipping method selected and the destination of your order:
– Standard Shipping: 5-7 business days
– Expedited Shipping: 2-3 business days
– Express Shipping: 1-2 business days
Please note that these delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, carrier delays, and customs processing for international orders.
4. International Shipping
We offer international shipping to select countries. International shipping costs and delivery times vary based on the destination. Please be aware that international orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient.
5. Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
6. Shipping Restrictions
Certain items may be restricted from shipping to specific locations due to legal, regulatory, or logistical reasons. If an item in your order cannot be shipped to your location, we will notify you as soon as possible and provide alternative options or a refund.
7. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact our customer service team at shipping@jaradeal.com or +234 (802) 333-1214. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement as soon as possible.
8. Address Changes and Order Modifications
If you need to change your shipping address or modify your order after it has been placed, please contact us immediately at shipping@jaradeal.com or +234 (802) 333-1214. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been processed and shipped.
9. Contact Us
For any questions or concerns regarding our shipping and delivery policy, please contact us:
Email: shipping@jaradeal.com
Phone: +234 (802) 333-1214
Thank you for choosing Jara Deal. We appreciate your business and are committed to providing you with the best possible shopping experience.